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  • TCIS-1. Turbine compact IP audio intercom station.

TCIS-1. Turbine compact IP audio intercom station.

Product Code: ZE-TCIS-1

Brand
Zenitel
RRP: POA
 
 
Unit of Measure
EACH

 
2 Year
Technical Specifications
Brands Zenitel
  • Details
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  • Ordering

This intercom station is engineered with advanced audio technologies to ensure optimal intelligibility in challenging environments. It features wideband HD voice for enhanced clarity, Open Duplex for natural two-way communication, and integrated noise suppression and acoustic echo cancellation algorithms for clean audio in noisy settings. The unit incorporates a high-sensitivity MEMS microphone, a 10W Class D amplifier for high-output performance, and a custom-engineered speaker grille optimized for acoustic dispersion and protection. Backed by over 70 years of expertise in audio and communication systems, this platform delivers consistently superior sound quality across diverse applications.

  • Durable yellow thermoplastic front plate with one call button, plus M (Microphone Off) and C (Cancel) buttons
  • Advanced Audio Technology - High sound pressure levels, automatic volume gain control, and active noise and echo cancellation for superior clarity.
  • Weather-Resistant (IP66) & Robust (IK08)
  • ONVIF Certified - for seamless video and device integration
  • Seamless Integration - Fully compatible with Zenitel Connect Pro, ICX-AlphaCom, IC-EDGE, and SIP-based systems.
AUDIO            
  • Max SPL @ 0.5m    105 dB        
  • Codecs    G.711, G.722, G.729        
  • Frequency range, G.722 Codec    200 Hz – 7000 Hz        
  • Audio technology    Full open duplex, switched open duplex        
  • Sound level detection (scream alarm)        
  • Automatic gain control        
  • Automatic volume control (AVC)        
  • Acoustic Echo Cancellation (AEC)        
  • Noise cancelling        
  • Internal speaker amplifier    10 W class D        
  • Internal speaker    10 W        
  • Microphone technology    Digital MEMS, omnidirectional microphone        
  • NETWORKING AND PROTOCOLS            
  • Application Protocols    SIP, SIPS, HTTP, HTTPS, TFTP, RTP, SRTP, RTCP, RTSP, DHCP, SNMP, Vingtor-Stentofon CCoIP®, NTP, ONVIF, WS-Discovery        
  • IP Versions    IPv4 & IPv6        
  • LAN protocols    Power over Ethernet (IEEE 802.3 a-f), Network Access Control (IEEE 802.1x)        
  • Advanced supervision functions    Keep alive test, tone test, status reports        
  • SIP Support    RFC 3261 (SIP base standard) RFC 3515 (SIP refer) RFC 2976 (SIP info), SIP using TLS, RFC 5630 SIPS URI scheme        
  • DTMF Support    RFC 2833, 2976 (SIP info)        
  • Integration and API    Connected to ICX-AlphaCom through AlphaCom protocol ACDP        
  • Connected to Zenitel Connect Pro though Zenitel Link        
  • ONVIF        
HARDWARE            
  • Ethernet connector    1 x RJ 45        
  • General inputs and outputs    6 (configurable)        
  • Outputs    12mA as LED drivers        
  • Change-over relay (NO+NC+COM)    SELV        
  • Power options    PoE or 24 VDC (16 – 48 V)        
  • PoE (power over Ethernet)    IEEE 802.3af standard        
  • Power consumption    Idle 1.8W, max 12W (depending on volume)        
  • Button backlight    LED        
  • Call indication    Icons/colors for hearing impaired        
  • CONSTRUCTION            
  • Dimensions (HxWxD)    180 x 120 x 73 mm / 7.1” x 4.7” x 2.9”        
  • Dimensions after flush mount    180 x 120 x 24 mm / 7.1” x 4.7” x 0.9”        
  • Dimensions with on wall box    180 x 120 x 86 mm / 7.1” x 4.7” x 3.4”        
  • Weight    0.8 kg / 1.8 lbs        
  • Faceplate material    3 mm / 0.12” PMMA, colour printed on back side        
  • Base / frame material    3 mm / 0.12” Aluminum alloy - A413.0, AlSi12Fe, painted        
  • Electronics cover material    Polycarbonate (translucent)        
  • Gasket material    Silicone rubber        
  • Loudspeaker poke protection, small diameter objects    Stainless steel mesh, acoustically transparent        
ENVIRONMENTAL COMPLIANCE            
  • IP rating    IP66        
  • IK rating    IK08        
  • Operating temperature range    -40° to 70° C / -40° to 158 ° F        
  • Storage temperature range    -40° to 70° C / -40° to 158 ° F        
  • Relative humidity    < 95% not condensing        
  • Corrosion    Salty mist, tested according to EN60945        
  • Vibration    Tested according to EN60945        
  • APPROVALS            
  • EMC    EN 61000-6-1, EN 61000-6-3, FCC part 15        
  • Safety    IEC 62368-1, IECEE CB       
  • Sustainability    RoHS, REACH    

Product Documents

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ORDER PROCESSING

Orders placed though the Amber Technology website are despatched from our Auckland warehouse.

    • Orders received before 12:00 PM (midday) will be processed for same-day shipping.
    • Orders received after after 12:00 PM will be processed for shipping on the following business day.
We ship using Mainfreight & Bascik for Screens and NZ Post for all other orders. We deliver New Zealand-wide to residential, business but do not ship to PO box addresses.

FREIGHT CHARGES

Standard Orders:

    • Orders valued over $250 ex GST: Freight-Free (excluding bulky or palletised items)
    • Orders valued under $250 ex GST: Flat shipping fee of $20.00 ex GST applies

Dropship Orders:

    • An additional $20.00 ex GST fee applies for all drop ship orders

Bulky Items, Fragile Freight & Palletised Orders:

    • Projection Screens: $30 per screen (nationwide)
    • Newline Displays: $150 per panel (nationwide)
    • Primacoustic Products: $30 per order (nationwide)
    • Palletised Orders: $30 per pallet (nationwide)
    • Special Requests or Priority Shipping: Additional $50 surcharge (ex GST)

Note: For all bulky, fragile & palletised orders, please include the following information when placing your order, failure to do so may result in a redelivery fee:

    • Name: of the person receiving the order
    • Email address: for the contact receiving the shipment
    • Phone number: of the contact receiving the shipment

ESTIMATED SHIPPING TIMES

    • Auckland (Metro): Next-day delivery (excluding rural areas)
    • North Island: 2-3 business days (excluding rural areas)
    • South Island: 3-5 business days (excluding rural areas)
    • Special Requests/Priority Services: Additional $50 surcharge (excluding GST)

Bulky Items & Palletised Orders: (Screens, Primacoustic, Bulk Shipping)

    • Auckland (Metro): Next-day delivery (allow up to 2 days)
    • North Island: 2-3 business days
    • South Island: 3-5 business days (depending on location)

Displays & Sensitive Freight: (Newline panels & large fragile items)

    • Auckland (Metro): 2 business days (allow up to 5 days)
    • North Island: 4-5 business days
    • South Island: 3-5 business days (depending on location)

IMPORTANT NOTES

    • Delivery times are estimates and may vary depending on courier schedules, remote locations, and public holidays
    • Rural areas may experience longer delivery times
    • Special requests, priority handling, or additional services will incur an extra $50 ex GST surcharge
    • Amber Technology reserves the right to alter freight charges at any time in response to changing market conditions or circumstances Amber deems to be exceptional

TRACKING

We will email the tracking number for your shipment shortly after it’s been despatched. If you have any questions regarding shipping, please Contact Us.

WARRANTY

Our goods come with guarantees that cannot be excluded under the New Zealand Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. All items purchased from Amber Technology will be covered under warranty. The duration and terms of this warranty are specified by the manufacturer unless otherwise stated. Warranty information is available on the individual product listings on this site. Refurbished items will include a 12-month warranty unless otherwise stated. For warranty repairs for all brands, please download our Service Form and email to service@amber.co.nz. An RMA number will be issued for the repairs to commence. Do not send stock before receiving an RMA number. Further instructions will be emailed to you following receipt of the form.

STOCK AVAILABILITY

The availability of stock is communicated via the indicator of each product listing page.

    • Available - means that reasonable stock is in our warehouse, ready for immediate shipment.
    • Limited Stock - means that we have only a small number of items in stock.
    • Out of Stock - means this item is currently unavailable for immediate shipment - orders placed for "Out of Stock" items will be fulfilled as soon as replacement stock arrives.
    • Special Order – These products are not generally kept in stock in New Zealand. Lead times vary depending on country of origin, manufacturer stock levels, factory production schedules, and/or incoming shipment transit times. Please contact us for an estimated lead time.
    • In Stock at Supplier - This status indicates the item is not currently in our New Zealand warehouse, but is available from our Australian supplier. This means the product can be sourced and delivered faster than a standard 'Out of Stock' item. The ETA will generally be shorter, making it a viable alternative to waiting for restock from international suppliers.

TECHNICAL SUPPORT

Please visit the Contact Us page to find out how to get technical support for your product.

RETURNS

Please Contact Us if you have received an item which has been damaged in transit or is otherwise not working correctly when you receive it. Subject to availability, we will arrange for a replacement item to be despatched and for the faulty item to be returned to us.