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  • TCIS-5. Turbine compact IP audio intercom station.

TCIS-5. Turbine compact IP audio intercom station.

Product Code: ZE-TCIS-5

Brand
Zenitel
RRP: POA
 
 
Unit of Measure
EACH

 
2 Year
Technical Specifications
Brands Zenitel
  • Details
  • Downloads
  • Ordering

This Intercom station utilizes the latest technology to create unparalleled audio quality. Some of the many features include: HD voice quality, Open Duplex, noise and acoustic echo cancellation, MEMS microphone, a 10W Class D amplifier and our unique speaker grille design. These features, in conjunction with our 70+ years of experience with acoustic technology are only a few of the many factors that contribute to our superior audio quality.

IP and SIP Intercom

  • General-purpose intercom station
  • Black thermoplastic front plate with two labelled call-buttons
  • Powerful audio technology, including high sound pressure, automatic volume gain control, and noise and acoustic echo cancellation
  • IP66 - Dirt, dust and water resistant
  • High impact protection rating 
  • ONVIF Compatible
  • Supports wide set of IP and networking standards
AUDIO            
  • Internal speaker amplifier    10 W class D        
  • Internal speaker    10 W        
  • Microphone technology    Digital MEMS, omnidirectional microphone        
  • Audio technology    Modes: Full open duplex, switched open duplex        
  • Adaptive jitter buffer        
  • Custom Ringing Tone        
  • Audio Mixing – Conversation and Group Call        
  • Automatic gain control (microphone)        
  • Sound Level Detection / scream alarm (in AlphaCom mode)        
  • Codecs    G.711, G.722, G.729        
  • Frequency range, G.722 Codec    200 Hz – 7000 Hz        
  • SPL peak power at 1m in open duplex    95 dB        
  • SPL peak power at 1m in half duplex    105 dB        
  • SPL peak power at 1m in program distribution and announcements    105 dB        
  • Noise cancelling    Yes        
  • Automatic Volume Control (AVC)    Yes        
  • Acustic Echo Cancellation (AEC)    Yes        
HARDWARE            
  • Ethernet connector    1 x RJ 45        
  • All other connectors    Tool less, spring loaded, vibration proof terminals        
  • General inputs and outputs    6 (configurable)        
  • Outputs    12mA as LED drivers        
  • Change-over relay (NO+NC+COM)    SELV        
  • Power options    PoE or 24 VDC (16 – 48 V)        
  • PoE (power over Ethernet)    IEEE 802.3af standard        
  • External power supply    24 VDC (16 – 48 V)        
  • Power consumtion    Idle 1.8W, max 12W (depending on volume)        
  • Audio line out / induction loop signal    0 dBV        
  • Call indication    Icons/colors for hearing impaired        
  • Door open indication    Icons/colors for hearing impaired        
  • Display technology    PMOLED        
  • Display contrast    20000:1        
  • Viewing angle    160 deg        
  • Display brightness    120 cd/m2        
  • Display lifetime    50 000 hours/5 years        
CONSTRUCTION            
  • Dimensions (HxWxD)    180 x 120 x 73 mm / 7.1” x 4.7” x 2.9”        
  • Dimensions after flush mount    180 x 120 x 24 mm / 7.1” x 4.7” x 0.9”        
  • Dimensions with on wall box    180 x 120 x 86 mm / 7.1” x 4.7” x 3.4”        
  • Weight    0.8 kg / 1.8 lbs        
  • Faceplate material    3 mm / 0.12” PMMA, colour printed on back side        
  • Base / frame material    3 mm / 0.12” Aluminum alloy - A413.0, AlSi12Fe, painted        
  • Electronics cover material    Polycarbonate (translucent)        
  • Gasket material    Silicone rubber        
  • Fastening bracket material    SECC Steel        
  • Button material    3 mm / 0.12” Polycarbonate (transparent)        
  • Button travel length    1.25 mm        
  • Button activation force    350 gf        
  • Button push-cycles before failure    300 000        
  • Loudspeaker poke protection, large diameter object    3D cast aluminum speaker grille        
  • Loudspeaker poke protection, small diameter objects    Stainless steel mesh, acoustically transparent        
NETWORKING AND PROTOCOLS            
  • Protocols    IPv4 (with DiffServ), SIP, TCP, UDP, HTTPS, TFTP, RTP, RTSP, RTCP, SRTP, DHCP, SNMP, Vingtor-Stentofon CCoIP®, NTP, ONVIF, WS-Discovery        
  • LAN protocols    Power over Ethernet (IEEE 802.3 a-f), Network Access Control (IEEE 802.1x)        
  • Management and operation    HTTP/HTTPS (Web administration and configuration) DHCP and static IP. Remote automatic software upgrade. Centralized monitoring.        
  • Advanced supervision functions    E.g. network test, tone test, status reports, uptime, button status.        
  • SIP support    RFC 3261 (SIP base standard) RFC 3515 (SIP refer) RFC 2976 (SIP info), SIP using TLS, RFC 5630 SIPS URI scheme        
  • DTMF support    RFC 2833, RFC 2976 (SIP info)        
  • Integration and API    Connected to ICX-AlphaCom through AlphaCom protocol ACDP        
  • Connected to Zenitel Connect Pro though Zenitel Link        
  • ONVIF        
  • Scripting        
ENVIRONMENT AND COMPLIANCES            
  • IP rating    IP-66 (applies when mounted in TA-1 back-box)        
  • IK rating    IK 08        
  • Operating temperature range    -40° to 70° C        
  • Storage temperature range    -40° to 70° C        
  • Realtive humidity    < 95% not condensing        
  • Corrosion    Salty mist, tested according to EN60945        
  • Vibration    Tested according to EN60945        
  • UV-resistant    YES        
  • EMC    CE and FCC Part 15 EN 50121-3-2 Railway application EN 50121-4 Railway application UN Regulation 10, revision 4 + Corr.1 + Amend.1        
  • Compliances    IEC/EN 60945 Marine Equipment IEC/EN61000-6-1 and IEC/EN61000-6-3 (light industry) IEC/EN 50155 Railway Application * IEC/EN 50486 Equipment for use in audio video door-entry systems * With additional conformal coating Requires use of EN 50155 approved PoE switch        
Certifications    UL 60950-1, cUL 60950-1, CB to IEC 60950-1

Product Documents

No documents available

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ORDER PROCESSING

Orders placed though the Amber Technology website are despatched from our Auckland warehouse.

    • Orders received before 12:00 PM (midday) will be processed for same-day shipping.
    • Orders received after after 12:00 PM will be processed for shipping on the following business day.
We ship using Mainfreight & Bascik for Screens and NZ Post for all other orders. We deliver New Zealand-wide to residential, business but do not ship to PO box addresses.

FREIGHT CHARGES

Standard Orders:

    • Orders valued over $250 ex GST: Freight-Free (excluding bulky or palletised items)
    • Orders valued under $250 ex GST: Flat shipping fee of $20.00 ex GST applies

Dropship Orders:

    • An additional $20.00 ex GST fee applies for all drop ship orders

Bulky Items, Fragile Freight & Palletised Orders:

    • Projection Screens: $30 per screen (nationwide)
    • Newline Displays: $150 per panel (nationwide)
    • Primacoustic Products: $30 per order (nationwide)
    • Palletised Orders: $30 per pallet (nationwide)
    • Special Requests or Priority Shipping: Additional $50 surcharge (ex GST)

Note: For all bulky, fragile & palletised orders, please include the following information when placing your order, failure to do so may result in a redelivery fee:

    • Name: of the person receiving the order
    • Email address: for the contact receiving the shipment
    • Phone number: of the contact receiving the shipment

ESTIMATED SHIPPING TIMES

    • Auckland (Metro): Next-day delivery (excluding rural areas)
    • North Island: 2-3 business days (excluding rural areas)
    • South Island: 3-5 business days (excluding rural areas)
    • Special Requests/Priority Services: Additional $50 surcharge (excluding GST)

Bulky Items & Palletised Orders: (Screens, Primacoustic, Bulk Shipping)

    • Auckland (Metro): Next-day delivery (allow up to 2 days)
    • North Island: 2-3 business days
    • South Island: 3-5 business days (depending on location)

Displays & Sensitive Freight: (Newline panels & large fragile items)

    • Auckland (Metro): 2 business days (allow up to 5 days)
    • North Island: 4-5 business days
    • South Island: 3-5 business days (depending on location)

IMPORTANT NOTES

    • Delivery times are estimates and may vary depending on courier schedules, remote locations, and public holidays
    • Rural areas may experience longer delivery times
    • Special requests, priority handling, or additional services will incur an extra $50 ex GST surcharge
    • Amber Technology reserves the right to alter freight charges at any time in response to changing market conditions or circumstances Amber deems to be exceptional

TRACKING

We will email the tracking number for your shipment shortly after it’s been despatched. If you have any questions regarding shipping, please Contact Us.

WARRANTY

Our goods come with guarantees that cannot be excluded under the New Zealand Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. All items purchased from Amber Technology will be covered under warranty. The duration and terms of this warranty are specified by the manufacturer unless otherwise stated. Warranty information is available on the individual product listings on this site. Refurbished items will include a 12-month warranty unless otherwise stated. For warranty repairs for all brands, please download our Service Form and email to service@amber.co.nz. An RMA number will be issued for the repairs to commence. Do not send stock before receiving an RMA number. Further instructions will be emailed to you following receipt of the form.

STOCK AVAILABILITY

The availability of stock is communicated via the indicator of each product listing page.

    • Available - means that reasonable stock is in our warehouse, ready for immediate shipment.
    • Limited Stock - means that we have only a small number of items in stock.
    • Out of Stock - means this item is currently unavailable for immediate shipment - orders placed for "Out of Stock" items will be fulfilled as soon as replacement stock arrives.
    • Special Order – These products are not generally kept in stock in New Zealand. Lead times vary depending on country of origin, manufacturer stock levels, factory production schedules, and/or incoming shipment transit times. Please contact us for an estimated lead time.
    • In Stock at Supplier - This status indicates the item is not currently in our New Zealand warehouse, but is available from our Australian supplier. This means the product can be sourced and delivered faster than a standard 'Out of Stock' item. The ETA will generally be shorter, making it a viable alternative to waiting for restock from international suppliers.

TECHNICAL SUPPORT

Please visit the Contact Us page to find out how to get technical support for your product.

RETURNS

Please Contact Us if you have received an item which has been damaged in transit or is otherwise not working correctly when you receive it. Subject to availability, we will arrange for a replacement item to be despatched and for the faulty item to be returned to us.